Privacy Notice

Effective: 10 October 2025.

Data controller: Open Ways Hungary Kft. (tax number 23323027-2-11, company registration number 11-09-018454, registered office: 2534 Tát, Törökvész u. 23., Hungary, email: job@openways-delivery.com). The company processes personal data in accordance with the GDPR and the Hungarian information privacy law (Infotv.). It is not required to appoint a data protection officer.

Purposes and legal bases of processing

Customers and transport quote requests

Data: name, phone number, email and company name. Purpose: contact, quotations and preparation of transport orders. Legal basis: consent and pre-contractual steps (GDPR Article 6(1)(a) and (b)). Retention: 12 months, or 8 years where a contract is concluded.

Job applications

Data: name, place of residence, email, phone number, work experience, driving licence and CV. Purpose: handling and assessment of applications. Legal basis: consent and preparation of a contract. Retention: 6 months after the selection process closes. No onward transfer; internal HR processing only.

Contact forms

Data: name, email, phone number, place of residence and message. Purpose: handling enquiries and preparing quotations. Legal basis: consent. Retention: 12 months.

Data processors

• Google Ireland Ltd. (Analytics, Search Console)
• Meta Platforms Ireland Ltd. (Meta Pixel)
• Invoicing and accounting partners
• Hosting and IT provider (Rackforest Zrt.)

Transfers to third countries may take place only to countries recognised as providing adequate protection by the European Commission.

Data security and incident handling

The company uses access management, logging, encryption, backups, a firewall and antivirus protection. In the event of a personal data breach, it informs the NAIH and the data subject without delay, within 72 hours.

Retention periods

• Transport quotations and contact enquiries: 12 months
• Job applications: 6 months
• Invoice data: 8 years
• Camera recordings: 3 days
• Cookie data: maximum 12 months

Data subject rights

Access, rectification, erasure (the right to be forgotten), restriction of processing, objection and data portability (GDPR Article 20). Requests may be sent to job@openways-delivery.com. The company responds within 30 days.

Remedies

Complaints may be submitted to the Hungarian National Authority for Data Protection and Freedom of Information (NAIH): 1055 Budapest, Falk Miksa u. 9-11.; postal address: 1374 Budapest, Pf. 603.; phone: +36 1 391 1400; email: ugyfelszolgalat@naih.hu. Data subjects may also seek a judicial remedy.

The current version is available at www.openways-delivery.com.